Introduction to Tango

Tango is an innovative browser extension and desktop application designed to revolutionize the way users create step-by-step guides and process documentation. It intelligently captures your actions—clicks, scrolls, and keystrokes—as you perform a task, automatically transforming them into visual, shareable workflows. This tool eliminates the tedious process of manual screenshotting and text description, making documentation creation fast, accurate, and effortless.

Key Features

• Automatic Workflow Capture: Records your mouse clicks, keyboard inputs, and screen movements in real-time as you complete a process.
• Intelligent Screenshotting: Automatically captures relevant screenshots for each step, focusing on the active element.
• Annotated Guides: Generates guides with automatic textual descriptions and visual annotations for each captured step.
• Easy Editing & Customization: Provides a robust editor to refine, reorder, add, or delete steps, adjust text, blur sensitive information, and add custom annotations like arrows or highlights.
• Multiple Export Options: Allows users to export guides in various formats including PDF, Markdown, HTML, or embed them directly into other platforms.
• Seamless Integrations: Offers direct integration with popular tools such as Notion, Confluence, Slack, Zendesk, and more, facilitating easy sharing and embedding.
• Team Collaboration: Supports team-based features for sharing, editing, and managing workflows collaboratively.
• Desktop Capture: Beyond browser-based tasks, the desktop application extends capture capabilities to desktop applications.

Pros

• Significant Time Savings: Dramatically reduces the time and effort traditionally required to create detailed “how-to” guides, SOPs, and training materials.
• Ease of Use: Extremely user-friendly interface with a simple “start,” “record,” and “finish” process.
• Enhanced Accuracy: Eliminates human error in documentation by automatically capturing exact steps and visuals.
• Improved Clarity: Produces highly visual and easy-to-follow guides that enhance understanding and reduce ambiguity.
• Versatility: Ideal for a wide range of uses including employee onboarding, software training, customer support, internal knowledge bases, and technical documentation.
• Professional Output: Creates polished, consistent, and brandable documentation with minimal effort.

Cons

• Privacy Considerations: As it captures all actions, users must be mindful when documenting tasks involving sensitive personal or company information, despite blurring features.
• Potential for Over-documentation: Can sometimes capture too many minor steps if not carefully managed, requiring post-capture editing.
• Browser-Centric Limitations (for extension only): While the desktop app addresses this, the browser extension primarily works within the browser environment.
• Subscription Cost for Full Features: The free tier has limitations, and access to advanced features, unlimited workflows, and integrations requires a paid subscription.
• Learning Curve for Advanced Editing: While basic capture is intuitive, mastering all advanced editing and customization options might take a little practice.

Pricing

Tango offers a flexible pricing structure to accommodate various user needs, from individuals to large enterprises:

• Free Plan: Ideal for individual users and those new to Tango. It includes basic workflow capture, essential editing tools, and limited export options.
• Pro Plan: Geared towards power users and small to medium-sized teams. This tier unlocks unlimited workflows, advanced editing features, more export formats, and access to popular integrations. Pricing typically starts around $16 per user per month when billed annually, with a slightly higher monthly option.
• Enterprise Plan: Designed for larger organizations requiring comprehensive security, custom branding, dedicated support, single sign-on (SSO), and advanced administrative controls. Pricing for the Enterprise plan is custom and determined based on specific organizational requirements and scale.